Everything you need to know about shipping, returns, orders, and customer support at CoreSelect.
Standard shipping typically takes 5–7 business days from the date of order. Expedited shipping options may be available depending on your location and order specifics.
Yes, CoreSelect ships across the continental United States. Shipping availability and timelines may vary by location.
Once your order ships, you will receive a confirmation with tracking information so you can follow your package from our facility to your door.
Some products may have shipping restrictions based on size, weight, or destination. If a restriction applies to your order, our team will contact you directly.
We accept returns within 30 days of receipt. Items must be unused, in their original packaging, and in resalable condition. Please contact us before initiating a return.
Reach out to our team via email at scalecorellc@gmail.com or call us at (951) 355-3075. We'll walk you through the return process step by step.
If the return is due to a product defect or our error, CoreSelect will cover return shipping. For all other returns, the customer is responsible for return shipping costs.
Once we receive and inspect your returned item, refunds are typically processed within 5–7 business days back to the original payment method.
You can inquire about products and place orders by contacting us directly through our contact page, by email, or by phone during business hours.
Product pricing is available upon request. Please reach out to our team for pricing information on any category or specific item.
Yes, we can accommodate bulk orders. Contact us directly to discuss volume pricing and availability for larger orders.
Contact our team and we'll provide current availability for any product or category you're interested in.
Our team is available Monday through Friday, 9:00 AM – 5:00 PM. We aim to respond to all inquiries within 1 business day.
You can reach us by email at scalecorellc@gmail.com, by phone at (951) 355-3075, or through the contact form on our website.
We apologize for any error. Please contact us immediately with your order details and a description of the issue. We'll make it right as quickly as possible.
Please contact us within 48 hours of receiving a damaged item. Include photos if possible. We'll arrange a replacement or refund at no cost to you.
Our team is happy to help. Reach out during business hours and we'll get back to you promptly.